Shipping policy

Effective Date: 1st September, 2025

Processing Time

• All orders are processed within 1-2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping & Delivery

• We deliver across Pakistan through trusted courier partners.

• Estimated delivery time: 2-5 business days, depending on your city and courier service.

Shipping Charges

• Shipping fees are calculated at checkout and displayed before you complete your order.

• Occasionally, we may offer free shipping promotions, which will be announced on our website or social media.

Cash on Delivery (COD)

• COD is available nationwide.

• Please ensure your address and contact details are accurate for smooth delivery.

Order Tracking

• Once your order is shipped, you will receive an SMS or email with tracking details.

Damaged or Lost Packages

• Our perfumes are packed securely, but if your order arrives damaged, please contact us within 48 hours with photos for assistance.

• We are not responsible for delays or lost packages caused by courier services or incorrect addresses provided by the customer.

Contact Us

For shipping-related questions, please email us at support@23perfume.com.